Shipping policy

Last updated: October 09, 2026

Thank you for shopping with Nextidy. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Where we ship

Nextidy currently ships to addresses within the United States only. We cannot ship to addresses outside the United States, or to P.O. boxes that do not accept carrier deliveries.

Where your order ships from

To keep prices low, most of our products ship directly from our partner suppliers' warehouses, many of which are located overseas. Because of this, your order may arrive in more than one package, and packages from the same order may arrive on different days.

Order processing time

Orders are processed within 1–3 business days after payment is confirmed. Business days are Monday through Friday, excluding public holidays. You will receive a confirmation email when your order is placed and a shipping email with tracking information once it ships.

Delivery time

Once your order has shipped, delivery typically takes 7–25 business days. This is an estimate, not a guarantee. Delivery times can be affected by the carrier, customs processing, weather, holidays and other factors outside our control.

Shipping costs

Standard shipping is free on all orders within the United States. The shipping method and estimated delivery time are shown at checkout before you pay.

Order tracking

When your order ships, we will email you a tracking number and link. Tracking information can take 2–5 days after shipment to show updates. If your tracking has not updated after 5 days, please contact us.

Address accuracy

Please check your shipping address carefully at checkout. We cannot change the address once an order has shipped. If a package is returned to us because of an incorrect or incomplete address, we may ask you to cover the cost of re-shipping.

Order changes and cancellations

You can change or cancel an order only before it ships. Contact us as soon as possible at support@nextidy.com with your order number. Once an order is in transit, we are unable to modify or cancel it. Refunds for orders canceled before shipping are issued to your original payment method, as described in our Refund Policy.

Lost, delayed or damaged packages

Delayed: if your order has not arrived 25 business days after it shipped, contact us and we will investigate with the carrier.
Lost: if the carrier confirms your package is lost, we will send a replacement or issue a full refund, at your choice.
Damaged: if your order arrives damaged, see our Refund Policy for how to report it.

Import duties and taxes

Because many items ship from overseas, your package may be subject to import duties or taxes imposed by U.S. Customs. Unless shown at checkout, these charges are not collected by us at the time of purchase. If a carrier charges them on delivery, they are the responsibility of the recipient.